Careers

Diaz Group LLC, a growing professional grounds management company with locations in Chicago and Elmhurst, Illinois is a unique place where people can better themselves while becoming a part of something more. We grow people, family, and community everywhere and we are always looking for people whose vision, values, and core beliefs align with ours.

Available Positions (click each to expand/collapse)

As members of the Diaz Group production team, our snow fighters provide safety for the customers, employees, and public who frequent our customers’ locations, delivering timely and professional services according to each customer’s respective tolerances and expectations. To achieve this, they must be willing to respond to winter weather events whenever they occur, oftentimes during extreme weather conditions.

Laborers are responsible for removing snow using a shovel or snow blower on walkways, building entrances, and other places where plowing equipment cannot be used. They may also be required to apply de-icing agents as needed. All laborers are assigned to crews that work under the direction of a supervisor.

Operators/Drivers are responsible for removing snow and treating or preventing ice on parking lots and garages, lanes, drive-through areas, etc using plow trucks, salt trucks, skid steers and related equipment. Operators/drivers are assigned to specific routes under the direction of a supervisor.

Snow Fighters for Diaz Group must meet the following requirements:

  • Flexible availability to work whenever it snows, including nights, weekends, and holidays
  • Physically able to perform the job to which they are assigned
  • Willing and able to work in harsh winter conditions
  • Able to lift up to 75 pounds
  • Positive attitude and team player, able to work with others
  • Legally able to work in the United States
  • Operators/Drivers must have a valid license and good driving record

Job Type

Seasonal

As a member of the Diaz Group administrative team, the User Support specialist becomes our in-house expert user of Boss LM, monday.com and related apps and software, providing user support to every department of the Diaz Group organization. The successful individual actively assists inside and field users of our information systems, ensuring that processes and procedures are followed and enabling others to focus on their own core roles and become more efficient and effective at delivering the Diaz Group brand.

The successful candidate will bring their landscaping and snow removal business experience and we will provide the necessary training and access to the software vendor/developer support networks. Staying current with the ongoing improvements and changes to this software systems while providing continual support to our staff of users will be a full-time endeavor that requires genuine enthusiasm for our business as well as for the software solutions that keep it running.

Responsibilities include but are not limited to:

  • Provide the highest level of internal customer service possible
  • Remain current on the latest developments with the software solutions we use
  • Train new and existing users of Boss, monday.com, Sitefotos and other specialized software applications
  • Provide ongoing coaching and support to users, helping them to reach and maintain acceptable proficiency
  • Uphold quality standards, verify that processes are being executed correctly, and hold others accountable for same
  • Continually look for ways to improve system integrations and optimize our performance
  • Provide feedback to our department managers, leadership team, and software providers for the betterment of Diaz Group

To succeed in this role, the ideal candidate will have the following qualifications:

  • Professional and presentable at all times
  • Able to understand and uphold Diaz Group organizational culture, values, and standards
  • Computer proficiency is a must
  • Demonstrated ability to work with Microsoft and Google office applications
  • Able to learn new software and mobile device apps and help others do likewise
  • Industry experience (preferred) or exposure and knowledge of best practices in
    • snow & ice management
    • landscape design, construction and maintenance
  • Experience in training and/or software support will be helpful
  • Communications and development skills sufficient to
    • support and inform our internal and external users
    • provide ongoing training and coaching to users as needed
    • hold others accountable for following procedural instructions
  • Bilingual (English/Spanish) would be a plus but not required

Diaz Group LLC, a growing professional grounds management company based out of Elmhurst, Illinois is a unique place where people can better themselves while becoming a part of something more. We grow people, family, and community everywhere and we are always looking for people whose vision, values, and core beliefs align with ours. Our employees are provided comprehensive benefit options including Medical, Dental, Vision, Life Insurance, and more! We provide for learning and development of our team based on their job function and opportunities for growth. Come be a part of our growing team!

Account Executive

As a member of the Diaz Group Regional sales team, the Account Executive actively maintains and expands the market share of our current client base, generates leads, and pursues new client relationships. This role is based out of our Elmhurst, IL office and reports to the Regional Director.

Responsibilities include but are not limited to:

  • Manage our existing sales pipeline while developing new business opportunities
  • Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships
  • Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
  • Develop strategies and positions by analyzing new venture integration
  • Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy
  • Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals in line with our vision and mission.
  • Present new services and enhance existing relationships
  • Work with technical staff and other internal colleagues to meet customer needs
  • Arrange and participate in internal and external client debriefs
  • Business Development Planning
  • Prospect for potential new clients and turn into increased business
  • Cold call as needed within your market or geographic area to ensure a robust pipeline of opportunities.
  • Identify potential clients and decision makers within the client organization
  • Meet potential clients by growing, maintaining, and leveraging your network
  • Set up meetings between client decision makers and company’s practice leaders/Principals
  • Plan approaches and pitches
  • Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives
  • Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion
  • Attend industry functions, such as association events/conferences, and provide feedback/information on market and creative trends
  • Present to and consult with mid-and-senior level management on business trends with a view to developing new services
  • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales
  • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators

To succeed in this role, the ideal candidate will have the following qualifications:

  • Bachelor’s degree in business or management preferred
  • Successful track record in B2B sales and negotiation
  • Excellent verbal and written communication skills
  • Working experience with sales techniques
  • Proficiency with data analysis, forecasting, and budgeting
  • Proven ability to plan and manage resources
  • Experience with CRM software

Diaz Group Regional is a national facility maintenance company providing our clients with superior service. Our employees are provided comprehensive benefit options including Medical, Dental, Vision, Life Insurance, and more! We provide for learning and development of our team based on their job function and opportunities for growth. Come be a part of our growing team!

Account Manager

As a member of the Diaz Group Regional team, the Account Manager provide support to the Regional Team as a whole and facilitates the flow of information and day-to-day tasks. This role is based out of our Elmhurst, IL office and reports to the Regional Director.

Responsibilities include but are not limited to:

  • Handle complex customer inquiries taking accountability for delivering solutions.
  • Effectively resolve issues that our vendor partners may have and continue to leave the lines of communication open so that we remain a trusted resource for our vendor partners
  • Manage schedules and service reporting with our vendor partners.
  • Provide timely and effective follow through
  • Create client-specific training material for our vendor partners
  • Create and submit service proposals via clients’ respective applications
  • Respond to customer concerns and requests in a timely efficient manor via telephone call and email
  • Ensure that vendor partners are following processes and returning all required documentation for work performed
  • Routinely check-in with vendor partners to confirm that contract standards are being maintained
  • Provide thorough updates internally/externally as requested
  • Escalate any concerns/issues/workflow that are not able to be resolved independently
  • Work with a team to coordinate on shared documents and group projects
  • Responsible for situational sourcing inclusive of emergency situations and scheduled services
  • Manage our internal platform by accepting and entering work orders
  • Follow up with our vendor partners to ensure that our clients service level agreements are being maintained
  • Provide updates to internal management of any work order status updates as requested

To succeed in this role, the ideal candidate will have the following qualifications:

  • High School Diploma or GED College degree preferred
  • Minimum of 1-3 years customer service-related experience
  • Proficient in Microsoft Office/Google Workspace specifically Gmail, Excel/Google Sheets & Word/Google Docs
  • Client relationship skills
  • Organizational skills, including attention to detail and accuracy
  • Must be dedicated to the highest quality and customer satisfaction
  • Excellent written and oral communication skills
  • Ability to operate independently, under pressure, to perform multiple concurrent tasks and responsibilities, and to deal with changing priorities, while maintaining personal effectiveness
  • High level of commitment to customer service and teamwork
  • Telephone skills and excellent verbal communication skills
  • Must be willing to work both independently and in a team atmosphere

Diaz Group Regional is a national facility maintenance company providing our clients with superior service. Our employees are provided comprehensive benefit options including Medical, Dental, Vision, Life Insurance, and more! We provide for learning and development of our team based on their job function and opportunities for growth. Come be a part of our growing team!

As a member of the Diaz Group sales team, the Business Developer actively works with the internal team to increase sales opportunities and thereby maximize revenue for the organization. To achieve this, they must find potential new customers, present to them, ultimately convert them into clients, and continue to grow their business going forward. This role may involve regional travel and potentially long or unusual hours at times. Responsibilities include but are not limited to:

  • Prospect for potential new local and regional clients by networking, cold calling, and other means of generating interest for the purpose of increasing our client portfolio.
  • Contact, visit, and meet potential clients by growing, maintaining, and leveraging your people network to ensure a robust pipeline of opportunities.
  • Arrange visits and tours of Diaz Group facilities as appropriate.
  • Research and build relationships with new clients.
  • Plan approaches and pitches. Work with team to develop proposals that speak to the prospect’s needs, concerns, and objectives.
  • Participate in pricing the solutions, programs, and services.
  • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
  • Present an image that supports the mission, vision, values, and culture that of Diaz Group LLC.
  • Attend industry functions, such as association events and conferences, and provide feedback and information on market and competitive trends.
  • Present to and consult with mid and senior level management on business trends with a view to developing new solutions, programs, and services.
  • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
  • Submit ongoing progress reports and ensure data is accurate.
  • Ensure that data is accurately entered and managed within the company’s CRM or other sales management systems.

To succeed in this role, the ideal candidate will have the following qualifications:

  • Proven prospecting, sales, communications, and development skills — able to promote concepts, negotiate pricing, and close deals with current and prospective customers
  • Industry-specific sales experience (preferred) or exposure and knowledge of best practices in
    • snow & ice management
    • landscape design, construction and maintenance
  • Basic understanding of contractual service agreements
  • Professional and presentable at all times
  • Able to meet regional travel and irregular scheduling requirements

Job Type

Full-time

As members of the Diaz Group production team, our field employees beautify our clients’ outdoor environment. Our landscape/hardscape construction teams create attention-grabbing curb appeal that draws the public to our clients’ properties. Our landscape maintenance teams create a consistent experience for the public by ensuring that our customers’ green spaces are always up to brand.

Maintenance Laborers are responsible for mowing and trimming lawns, mulching, weeding, and maintaining beds, picking up debris and sweeping or blowing sidewalks clean afterward. All Laborers are assigned to crews that work under the direction of a Foreman.

Maintenance Foremen are responsible for inspiring, managing, and coaching a maintenance crew. They transport and also work alongside of their team to ensure safety, quality, and productivity on a daily basis. The Foreman manages the loading/unloading and refueling of trucks and trailers at the beginning and end of each day, as well as reporting on equipment condition. All Foremen report to an assigned Maintenance Supervisor. Foremen must have a clean driving record, demonstrate skills in spoken and written English and possess a working knowledge of Spanish. Some experience is required.

Construction Laborers are responsible for preparing areas for installations, installing landscape plants (trees, shrubs, flowers), installing pavers, walls, and other hardgoods, installing artificial turf, installing rooftop gardens, and more. All laborers are assigned to crews that work under the direction of a Foreman.

Construction Foremen are responsible for inspiring, managing, and coaching a construction crew. They transport and also work alongside of their team to ensure safety, quality, and productivity on a daily basis. The foreman must be able to read and follow installation plans. They also manage the loading/unloading and refueling of trucks and trailers at the beginning and end of each day. All Foremen report to an assigned Construction Supervisor. Foremen must have a clean driving record, demonstrate skills in spoken and written English and possess a working knowledge of Spanish. Minimum 3 years experience is required.

Drivers are responsible for transporting equipment, materials, and sometimes workers from point to point safely and efficiently. They frequently pick up materials and deliver them to their intended destination(s) for specific jobs and/or company inventory. Drivers are sometimes crew foremen. An appropriate drivers license, clean driving record, driving experience, and a working command of the English language are required.

Essential Requirements (All Positions)

  • Physically able to perform the job to which they are assigned
  • Positive attitude and team player, able to work with others
  • Willingness to learn and follow the Diaz Group way of doing things
  • Eligible to work in the United States

Job Type

Seasonal

The Landscape Designer/Consultant will use computer-aided design software to help bring our clients’ landscaping dreams to life. You will suggest where to place plants, structures, and other items on their property. While computer and design skills are important, you also need familiarity with what types of plants thrive in a particular environment, so horticultural experience is beneficial.

You are also responsible for estimating the cost of projects, performing take-offs and developing proposals for a variety of opportunities while adhering to Diaz Group LLC standards. You may find the need to do some physical labor during the project but creating the design will be your primary responsibility in this role. During a portion of the year, the Consultant may also assist with proposals and bidding for our winter services.

Responsibilities include but are not limited to:

  • Talk to the client to determine what they want out of your design
  • Draft an initial concept to show the client and get their approval
  • Create a final design using computer-aided design software
  • Assemble accurate and well-organized estimates and proposals in a timely manner for recurring revenue and design-build type opportunities
  • Oversee the landscaping team as they bring your concept to life
  • Communicate with Management, Production & Business Development regarding new and current projects

Essential Qualifications:

  • Bachelor’s degree in landscape architecture or landscape design
  • Certification from the Association of Professional Landscape Designers (preferred)
  • AutoCAD or Sketchup experience and skills
  • Surveying experience
  • Knowledge of design concepts, irrigation techniques, and hardscaping
  • Sales and/or customer service experience, in any field, would be helpful
  • Ability to work well individually as well as in a team environment
  • Excellent oral and written communication skills
  • Detail oriented and excellent organizational skills
  • Excellent analytical and problem solving skills
  • Ability to handle multiple projects simultaneously and independently

Job Type

Full-time

The Administrative Specialist keeps our information and processes flowing smoothly and efficiently. The Administrative Specialist’s role is to interact with our current and future customers and facilitate the flow of information across multiple departments within our organization. In this role, you will also receive, document, and keep track of inbound communications. If you are a detail-oriented people person who can thrive in a fast-paced environment where things can and do change quickly, this opportunity might be for you.

Responsibilities include but are not limited to:

  • Answer and address or transfer inbound phone calls
  • Assist the sales team by engaging customers and prospects and scheduling appointments
  • Track inbound email to our Sales department and follow up to ensure that no communications are dropped
  • Assist various departments with data entry
  • Assist the Accounting, Vendor Management, and Executive departments as needed
  • The cross-functional nature of this position allows for multiple career paths to be possible, with the ultimate path to be defined based on the individual hire’s attitude/aptitude/attributes and the company’s needs

Essential Qualifications:

  • Demonstrable ability to communicate effectively with strong verbal and written communication skills
  • Working knowledge of MS Office (particularly MS Excel) and G-Suite (especially Gmail)
  • Knowledge of or ability to learn business platforms such as Monday.com, QuickBooks, and Boss LM
  • Experience answering and transferring inbound phone calls
  • Proven ability to juggle multiple tasks at a time, while maintaining sharp attention to detail
  • Knowledge of or interest in the professional grounds management business
  • A genuine desire to learn and develop personally and professionally

Job Type

Full-time

As a member of the Diaz Group management team, the Vendor Partner Relations Manager actively sources, develops, and manages landscape and snow removal service providers, developing each as a strategic vendor partner to provide services to our clients in a manner consistent with the Diaz Group brand. This role involves substantial regional travel and potentially long or unusual hours at times. Responsibilities include but are not limited to:

  • Seeking and evaluating potential Vendor Partners based on current and future needs
  • Presenting the Vendor Partner opportunity to prospects, selling them on the concept while setting the expectations regarding quality and brand standards
  • Negotiating mutually beneficial Service Agreement terms and pricing and closing deals in a timely manner
  • Onboarding and training new Vendor Partners
  • Coaching and mentoring new and existing Vendor Partners throughout the relationship lifecycle
  • Engage vendors in production planning and dispatch vendors as needed.
  • Track, analyze, and review vendors’ respective key performance indicators (KPI) and financial data
  • Conduct formal performance evaluations discuss the outcomes with individual vendors as well as with Diaz Group management
  • Upholding quality standards, verifying that all work done is up to brand, and holding Vendor Partners accountable for same

To succeed in this role, the ideal candidate will have the following qualifications:

  • Professional and presentable at all times
  • Industry experience (preferred) or exposure and knowledge of best practices in
    • snow & ice management
    • landscape design, construction and maintenance
  • Basic understanding of contractual service agreements
  • Communications and development skills sufficient to
    • support our Vendor Partners
    • hold them accountable to our brand standards and quality expectations
    • maintain consistent quality control/assurance
    • provide ongoing mentoring & coaching as needed
  • Computer proficiency
    • demonstrated ability to construct and work with Microsoft Excel & Google Sheets
    • working knowledge of Microsoft Word
    • able to learn new software and mobile device apps and help others do likewise
  • Able to meet regional travel and irregular scheduling requirements
  • Selling skills — able to promote concepts, negotiate pricing, and close deals with Vendor Partners

Job Type

Full-time

As a member of the Diaz Group management team, the Vendor Partner Relations Manager actively sources, develops, and manages landscape and snow removal service providers, developing each as a strategic vendor partner to provide services to our clients in a manner consistent with the Diaz Group brand. This role involves substantial regional travel and potentially long or unusual hours at times. Responsibilities include but are not limited to:

  • Seeking and evaluating potential Vendor Partners based on current and future needs
  • Presenting the Vendor Partner opportunity to prospects, selling them on the concept while setting the expectations regarding quality and brand standards
  • Negotiating mutually beneficial Service Agreement terms and pricing and closing deals in a timely manner
  • Onboarding and training new Vendor Partners
  • Coaching and mentoring new and existing Vendor Partners throughout the relationship lifecycle
  • Engage vendors in production planning and dispatch vendors as needed.
  • Track, analyze, and review vendors’ respective key performance indicators (KPI) and financial data
  • Conduct formal performance evaluations discuss the outcomes with individual vendors as well as with Diaz Group management
  • Upholding quality standards, verifying that all work done is up to brand, and holding Vendor Partners accountable for same

To succeed in this role, the ideal candidate will have the following qualifications:

  • Professional and presentable at all times
  • Industry experience (preferred) or exposure and knowledge of best practices in
    • snow & ice management
    • landscape design, construction and maintenance
  • Basic understanding of contractual service agreements
  • Communications and development skills sufficient to
    • support our Vendor Partners
    • hold them accountable to our brand standards and quality expectations
    • maintain consistent quality control/assurance
    • provide ongoing mentoring & coaching as needed
  • Computer proficiency
    • demonstrated ability to construct and work with Microsoft Excel & Google Sheets
    • working knowledge of Microsoft Word
    • able to learn new software and mobile device apps and help others do likewise
  • Able to meet regional travel and irregular scheduling requirements

Selling skills — able to promote concepts, negotiate pricing, and close deals with Vendor Partners

Job Type

Full-time