Careers

Available Positions

As a member of the Diaz Group management team, the Vendor Partner Relations Manager actively sources, develops, and manages landscape and snow removal service providers, developing each as a strategic vendor partner to provide services to our clients in a manner consistent with the Diaz Group brand. This role involves substantial regional travel and potentially long or unusual hours at times. Responsibilities include but are not limited to:

  • Seeking and evaluating potential Vendor Partners based on current and future needs
  • Presenting the Vendor Partner opportunity to prospects, selling them on the concept while setting the expectations regarding quality and brand standards
  • Negotiating mutually beneficial Service Agreement terms and pricing and closing deals in a timely manner
  • Onboarding and training new Vendor Partners
  • Coaching and mentoring new and existing Vendor Partners throughout the relationship lifecycle
  • Engage vendors in production planning and dispatch vendors as needed.
  • Track, analyze, and review vendors’ respective key performance indicators (KPI) and financial data
  • Conduct formal performance evaluations discuss the outcomes with individual vendors as well as with Diaz Group management
  • Upholding quality standards, verifying that all work done is up to brand, and holding Vendor Partners accountable for same

To succeed in this role, the ideal candidate will have the following qualifications:

  • Professional and presentable at all times
  • Industry experience (preferred) or exposure and knowledge of best practices in
    • snow & ice management
    • landscape design, construction and maintenance
  • Basic understanding of contractual service agreements
  • Communications and development skills sufficient to
    • support our Vendor Partners
    • hold them accountable to our brand standards and quality expectations
    • maintain consistent quality control/assurance
    • provide ongoing mentoring & coaching as needed
  • Computer proficiency
    • demonstrated ability to construct and work with Microsoft Excel & Google Sheets
    • working knowledge of Microsoft Word
    • able to learn new software and mobile device apps and help others do likewise
  • Able to meet regional travel and irregular scheduling requirements
  • Selling skills — able to promote concepts, negotiate pricing, and close deals with Vendor Partners

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